Introduction

At Planet Snooze, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you use our website and services.

Information We Collect

We may collect the following types of information:

- Personal details: Name, email address, phone number, billing/shipping address.

- Payment information: Payment card details (processed securely via our payment provider).

- Account details: Login information if you create an account.

- Website usage data: IP address, browser type, pages visited, date/time of visits.

How We Use Your Information

We use your information to:

- Process orders and provide customer service.

- Communicate with you regarding your order, updates, or promotions (only if you opt-in).

- Improve our website and services.

- Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with:

- Service providers: Payment processors, delivery companies, and IT support.

- Legal authorities: If required by law or to protect our legal rights.

Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve functionality. You can adjust your browser settings to refuse cookies, but this may affect site performance.

How We Protect Your Information

We implement security measures to protect your personal data, including secure servers, encryption for payment data, and restricted access to personal information.

Your Rights

Under GDPR, you have the right to:

- Access your personal data.

- Correct inaccurate information.

- Request deletion of your personal data.

- Withdraw consent for marketing communications.

To exercise these rights, contact us at Info@planetsnooze.co.uk.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: Info@planetsnooze.co.uk

Phone: 07779 329179

Address: Unit 1, Spinkwell Road, Dewsbury, WF13 2JR

Last Updated: 01/11/2025