Yes.
You can return a product within 14 days of receiving it if you are not
satisfied.
What can I return?
Products must be unused, in original packaging, and include all components and accessories.
How do I return a product?
1. Contact us by email or phone to request a return.
2. We’ll provide instructions and a returns reference number.
3. Pack the item carefully and send it back using a tracked service.
Who pays for return shipping?
The customer pays for returns, unless the product is faulty or damaged on arrival.
When will I get a refund?
Refunds are processed within 5–7 working days after we receive and inspect the returned item, using the original payment method.
Can I exchange a product?
Yes. Contact us and we’ll guide you through the exchange process.
What if the product is faulty or damaged?
If your item is faulty, damaged, or not as described, contact us immediately. We will provide a full refund or replacement, including return shipping costs.
Additional Notes
- Check your product carefully when it arrives.
- Keep all packaging until you are happy with your purchase.
- We may refuse returns if the product has been used, damaged, or altered.
